We're real people - and we answer
Tell us about your dog.
Not sure of the size, mid-recovery, or wondering if it's the right fit for your old boy? Send us a note. A real person reads every message and usually replies within a business day.
What we can help with
- Picking the right size from your dog's weight & girth
- Whether the sling suits your dog's condition or recovery
- Order status, shipping, and tracking
- Free size exchanges & the 60-day Fit Promise
Reach us directly
Email: support@liftmydog.com
Hours: Mon-Sun, replies usually within one business day.
In a hurry to choose a size?
You don't have to wait for us. The product page has a full weight & girth sizing guide built in.